Attended Transfer

 

  • Press TRAN or the Transfer soft key during a call. The call is automatically placed on hold.
  • Enter the number you want to transfer to, and wait for it to connect or to immediately connect, press #. 
  • Once the person picks up, you can talk to him or her before transferring.  Tell the person to stay on the phone.
  • When ready to transfer, press TRAN or the Transfer soft key.
  • The call just routed directly to the other person.

Call Parking

  • While on an active call, press TRAN or the Transfer soft key on the screen.
  • Press one of the solid Park 1 or Park 2 lights on the right hand side of the screen.
  • Find the person that should receive the call and indicate the person is on Park 1 or Park 2
  • That person just has to hang up if on the phone and press the flashing Park 1 or Park 2 on their phone to be connected to the caller.